Privacy policy
Information about how we process personal data on this website.
1. Controller
Zero-Out GmbHPappelalle 78-79
10437 Berlin
Germany
info@zero-out.de
The provider named above is the controller within the meaning of the General Data Protection Regulation (GDPR).
2. Website access and server logs
When this website is accessed, the web server processes technically necessary data, including the IP address, date and time, requested address, data volume, referrer, browser and operating-system information. This is necessary to deliver the site, maintain stability and security, and prevent abuse.
The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure and reliable operation of this website. Log data is deleted when it is no longer needed for these purposes, unless longer retention is necessary to investigate a security incident or meet legal obligations.
3. Strictly necessary cookies
We use only technically necessary cookies or similar storage for session protection, form security and your language choice. They are not used for advertising or cross-site tracking.
Storage is necessary to provide a service expressly requested by you (Section 25(2)(2) TDDDG). Where personal data is processed, the legal basis is Article 6(1)(f) GDPR.
4. Contact and demo requests
When you use the contact form, we process your name, company, email address, optional telephone number, message and technical submission data to answer your request and prevent form abuse.
Where your request concerns a contract or pre-contractual steps, the legal basis is Article 6(1)(b) GDPR; otherwise it is Article 6(1)(f) GDPR. Data is deleted after the request is resolved unless statutory retention duties or legitimate reasons require further storage.
5. Recipients and processors
Data is available only to people and service providers who need it for operation, hosting, security and email communication. Processors act on our instructions under appropriate agreements. Data is disclosed to other third parties only where legally permitted or required.
6. Transfers outside the EEA
Where a service provider processes data outside the EU or European Economic Area, transfers take place only under Articles 44 et seq. GDPR, for example on the basis of an adequacy decision or appropriate safeguards.
7. Your rights
Subject to the legal requirements, you have rights of access, rectification, erasure, restriction, portability and objection. Consent may be withdrawn at any time with future effect. Contact the privacy address above to exercise your rights.
8. Right to complain
You may lodge a complaint with a data protection supervisory authority, particularly in the Member State of your habitual residence, workplace or the place of the alleged infringement.
9. Provision of data and automated decisions
Providing contact-form data is not a statutory or contractual requirement. Without required information, however, we cannot process your request. This marketing website does not use automated decision-making, including profiling.
10. Data security
We use appropriate technical and organisational measures to protect personal data against loss, alteration and unauthorised access. Data is transmitted using encrypted HTTPS connections.
Last updated
August 2026. We update this policy when our website, services or legal requirements change.